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Privacy Policy

Last updated: 8/15/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.

  • Personal information (name, email address, phone number)
  • Account information and preferences
  • Communication history with our support team
  • Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • To provide and deliver our content and services
  • To send you newsletters and updates (with your consent)
  • To respond to your comments, questions, and requests
  • To improve our website and user experience
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in operating our website

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand how you use our site
  • Preference cookies to remember your settings
  • Marketing cookies for personalized content (with consent)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Opt-out of marketing communications
  • Data portability

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@carsawa.africa

Address: Nairobi, Kenya